How to Clear Browsing Data

Sometimes your browser will store old copies of files which have since been updated. These instructions will guide you on how to clear old files from your browser so the latest versions can be used.

Please ensure your data from all open tabs and windows has been saved before continuing, as you will be logged out after completing these actions.


  1. Click the Menu (3 vertical dots) button in the top-right corner.
  2. Click the More Tools item.
  3. Click the Clear browsing data... link.
  4. Set the Time range to All time.
  5. Tick ALL the checkboxes (e.g. Cached images and files, etc).
  6. Click the Clear data button.
  7. Close the Settings tab.
  8. Quit Chrome and reopen.


  1. Click the Menu (3 horizontal lines) button in the top-right corner.
  2. Click the Preferences item.
  3. Select the Privacy & Security section.
  4. In the History section, click the Clear History button.
  5. Set the Time range to clear to Everything.
  6. Tick ALL the checkboxes (e.g. Cache, Cookies, etc).
  7. Click the Clear Now button.
  8. Close the Preferences tab.
  9. Quit Firefox and reopen.


  1. Open the Safari menu in the top-left corner.
  2. Select the Clear History item.
  3. Set the Clear option to all history.
  4. Click the Clear History button.
  5. Quit Safari and reopen.

Safari - Older Versions

  1. Open the Safari menu in the top-left corner.
  2. Select the Preferences item.
  3. Open the Privacy tab.
  4. Click the Remove All Website Data button.
  5. Click the Remove Now button.
  6. Quit Safari and reopen.
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  • 12-Mar-2020