Before you start...
Setting up the Tyro Health Online integration is essential prior to processing any payments or claims for WorkCover Queensland via Tyro Health Online.
Adding Claimable Services and Classes
Once Tyro Health Online is linked to Nookal, Services and Classes will need to be set as Claimable.
1. Go to Setup > Items > Services.
2. Click on the Service to open the details' page.
3. In the Integrations section, tick the box "is Claimable" next to Tyro Health Online.
Important!
Enable Integrations needs to be ticked for the item to be able to claim it with Tyro Health Online.
4. Click Save Changes.
5. Repeat for all claimable Services and Classes.
6. Once the items are set as claimable, go back to Setup > Connections > Integrations > Tyro Health Online > Configure.
7. Click on the WorkCover QLD tab.
8. Add the specific WorkCover QLD Code for each item claimable with WorkCover QLD.
9. Once all the codes are added, click Save Custom Codes.
Submitting WorkCover QLD Claims
1. In the Diary, open the booking and click Generate Invoice.
2. Edit or add items if required and click Pay Via then Tyro Health Online.
3. Select WorkCover QLD.
4. Click Setup to expand the section in which some required claiming details will be pre-filled from information in Nookal.
5. Enter or edit any missing or inaccurate information within the WorkCover QLD Setup.
Hot Tips
WorkCover QLD details will be saved for future claims.
6. Tick the Item and click Pay with Tyro Health Online.
7. The Tyro Health Online portal will open. Verify or fill in required details and click Submit Claim.
8. The invoice will be submitted and the status will be set as Pending. Any action can be seen in the History tab.
Important!
In the case of WorkCover QLD, the paid amount will not be added to the invoice automatically once they have processed the claim, it will need to be added manually.