JAN (Just Ask Nookal) helps practitioners reduce the time spent writing Clinical Notes and can help to summarise existing records.
Before you start...
JAN AI is an add-on which can be enabled via Account > Billing > Add-ons.
Contact support@nookal.com for more information.
Hot Tips
To write a Clinical Note for a Consultation or a Class, it is highly recommended to access the Clinical Notes section from the booking in the Calendar so it is automatically linked to the appropriate Booking and Case. Please see our guide with further information.
Dictating Clinical Notes
1. Select a Clinical Note template.
2. Click the Microphone icon in the text field. The icon will turn red to show it is recording.
When you start speaking, your speech will be converted to text. If required, you can type additional text into the fields.
4. When you have finished dictating, click the Microphone icon to stop recording. The icon will turn grey to show it has stopped recording.
5. Repeat this process for each field as required.
6. Click Finalise or Save.
Important!
Once Finalised, a Clinical Note can't be edited so consider using the Save option if the note is not complete so it is possible to come back later and add more information before finalising it.
The Note will then be displayed in the History on the right-hand side along with previous notes, where they are no longer active and cannot be edited.
Hot Tips
To confirm the Clinical Note is linked to the appointment, the Appointment type will be displayed under the Provider's name.
Consultation Capture with AI Scribe
Record an entire consultation in Nookal, or on an external recording device and JAN will turn the recording into a structured Clinical Note in the selected template.
Important!
As part of the recording process, practitioners are prompted to obtain Patient consent for recording. Once a recording has been transcribed, the practitioner is prompted to review and approve the draft Clinical Note.
Before you start...
Transcriptions can only be recorded using a Google Chrome browser
Record a Clinical Note
Record an entire consultation with the Scribe, and JAN will turn the recording into a structured Clinical Note in the selected template.
1. Select a Clinical Note template.
2. Click the Microphone icon at the top of the note.
3. Select Record this consult to record a transcription of your consultation.
4. A prompt will allow you to explain the recording process to the Patient and gain consent. Click Yes, start recording if you're ready to record. If consent is not obtained, click No, not recording and dictate the Clinical Notes instead.
5. The recording will show at the top of the Clinical Notes. Once the recording is green, you can start recording the consultation.
6. While recording, click Show Transcription to see the speech converted to text.
7. Click Stop and draft once the consultation has been completed. A loading bar will show the recording is converting.
8. JAN will populate the fields in the Clinical Note template. You will receive a notification to confirm the recording has been transcribed.
9. For each field in the template, click Accept, Edit or Discard as required.
10. Alternatively, click Accept All or Discard to accept/discard all fields in the template.
11. Click Finalise or Save.
Important!
Once Finalised, a Clinical Note can't be edited so consider using the Save option if the note is not complete so it is possible to come back later and add more information before finalising it.
The Note will then be displayed in the History on the right-hand side along with previous notes, where they are no longer active and cannot be edited.
Hot Tips
To confirm the Clinical Note is linked to the appointment, the Appointment type will be displayed under the Provider's name.
Record a Clinical Note on a device without internet connection
1. Select a Clinical Note template.
2. Click the Microphone icon at the top of the note.
3. Select Record on this device to record a transcription of your consultation.
4. A prompt will allow you to explain the recording process to the Patient and gain consent. Click Yes, start recording if you're ready to record. If consent is not obtained, click No, not recording and dictate the Clinical Notes instead.
5. The recording will show at the top of the Clinical Notes. Once the recording is green, you can start recording the consultation.
6. Click Stop once the consultation has been completed. Click the play icon to listen to the recording. In the Notes for JAN section, add any additional information that wasn't included in the recording.
7. Once completed, click Approve and Send. A loading bar will show that the recording is converting.
8. JAN will populate the fields in the Clinical Note template. You will receive a notification to confirm the recording has been transcribed.
9. For each field in the template, click Accept, Edit or Discard as required.
10. Alternatively, click Accept All or Discard to accept/discard all fields in the template.
11. Click Finalise or Save.
Important!
Once Finalised, a Clinical Note can't be edited so consider using the Save option if the note is not complete so it is possible to come back later and add more information before finalising it.
The Note will then be displayed in the History on the right-hand side along with previous notes, where they are no longer active and cannot be edited.
Hot Tips
To confirm the Clinical Note is linked to the appointment, the Appointment type will be displayed under the Provider's name.
Upload a recording into a Clinical Note template
Upload a recording of a consultation, and JAN will turn the recording into a structured Clinical Note in the selected template.
1. Select a Clinical Note template.
2. Click the Microphone icon at the top of the note.
3. Select Upload a recording to upload a recording of a consultation (up to 500MB).
4. A prompt allows you to confirm the Patient gave consent for the recording. Click Yes, the Patient consented to upload the recording. If consent was not obtained, click No and dictate the Clinical Notes instead.
5. Click the play icon to listen to the recording. In the Notes for JAN section, add any additional information that wasn't included in the recording.
7. Once completed, click Approve and Send. A loading bar will show that the recording is converting.
8. JAN will populate the fields in the Clinical Note template. You will receive a notification to confirm the recording has been transcribed.
9. For each field in the template, click Accept, Edit or Discard as required.
10. Alternatively, click Accept All or Discard to accept/discard all fields in the template.
11. Click Finalise or Save.
Important!
Once Finalised, a Clinical Note can't be edited so consider using the Save option if the note is not complete so it is possible to come back later and add more information before finalising it.
The Note will then be displayed in the History on the right-hand side along with previous notes, where they are no longer active and cannot be edited.
Hot Tips
To confirm the Clinical Note is linked to the appointment, the Appointment type will be displayed under the Provider's name.
Catch Me Up Summary
1. In the Clinical Notes History section, click Catch me up.
2. JAN will create a summary based on the Clinical Notes for the Patient's recent sessions. This will show at the top of the History section. Use the selector to determine which sessions are included in the summary.