Managing the Calendar with JAN

JAN (Just Ask Nookal) helps practitioners reduce the time spent managing the Calendar by assisting with the administration around each booking.

Before you start...
JAN AI is an add-on which can be enabled via Account > Billing > Add-ons.
Contact support@nookal.com for more information.

Managing the Calendar with JAN

Ask JAN for assistance with managing bookings and staff availability in the JAN Panel.

1. Navigate to the Calendar.

2. Open the JAN Panel.

3. Ask JAN for assistance by speaking or typing your request into the field.

4. Click the Send icon to submit your request.

5. JAN will ask you to confirm the Patient, Practitioner, Service, Duration, Date and Time and the Action being taken. Confirm or dismiss JAN's response in the Panel. Nothing will be confirmed without your confirmation.

6. Once confirmed, the booking will be added to the Calendar.

Find Availability with JAN

Search for availability in the Calendar to identify gaps for specific Practitioners.

1. Navigate to the Calendar

2. Click Find availability.

3. Search for availability in the Calendar by Practitioner, Duration, Date and Time of Day.

4. By default, availability within the next 60 days will be shown. Click Look further ahead to see more than 60 days in advance.

5. Select an available slot to book into.

6. To select a Patient on the Waiting List, click Book.

7. Alternatively, click Offer to contact the Patient from the Waiting List and let them know about the available slot. 

6. Alternatively, search to find an existing Patient or add a New Patient.

7. Select the appointment Type and Case.

8. Select the start time for the booking from the dropdown menu. 

9. Click the button to confirm the booking.

Managing the Waiting List with JAN

1. Navigate to the Calendar.

2. Select a Day or Week in the Calendar and then click Fill gaps.

3. The JAN Panel will open and show all the available slots that can be filled.

4. Select the Service for each booking.

5. Enable/Disable the bookings as required and Confirm or Dismiss. 

6. Confirmation will show in the JAN Panel.