It is important to ensure that each Staff member has access to the sections and actions in Nookal that they require. This article explains how to set up Permission Groups and how to assign permissions to individual staff members, with a special section detailing the significance of the Owner Permission Group.
Before you start...
Setting up Permissions is a 2 step process and it is strongly recommended to set it up before providing login details to any staff who should have restricted access.
The Owner Permission Group
Important!
At least one user must have Owner Permissions, and it is extremely important that this Permission group should only be applied to the person or persons who own the account.
This is because an Owner has access to All Functionality in Nookal, including but not limited to:
- Exports of Client and Contact Data
- Cancelling the Account
- Requesting Bulk Changes to the Account
- Changing Details and Permissions of Staff
- Subscription Updates
- Account Enquiries
In addition to the above, it's also a good idea to keep in mind that users with Owner permissions still have access to work as Practitioners or Managers in Nookal.
So, just because an Owner has the Position of Practitioner, their Permission group does not have to be changed to Practitioner - it should remain as Owner, for example:
Setting Up Permission Groups
1. Go to Setup.
2. Click Permissions under Users.
Hot Tips
In the table displayed, each group has a column to set access to for different sections and actions within Nookal. Default permissions are set up for these groups but it is recommended to review and adjust these settings to suit the practice's management style.
3. Click on each button to change the access between Edit, View or No access.
- Edit: Updating, making changes and deleting is possible on the page or for the specific action.
- View: No changes can be saved but the section can be viewed and reports can be generated. It also includes the ability to print and email.
- No access: The page can't be accessed or the action can't be done.
4. If more permission groups are required such as bookkeeper, different levels of practitioners, etc., click Create New Group in the bottom right corner.
5. Add a Group Title and click Continue. The group will be created with No Access at the right end of the table.
6. Update Access for the different pages and actions. As the group gets more permissions, the column will move to the left so that groups with the most permissions (i.e. owners) are further to the left and groups with the least permissions are further to the right.
7. Click Save Changes.
Choosing a Permission Group for Staff Members
8. To select which Permission group each staff member belongs to, click Staff under Users in the left side menu.
9. Click on the staff member's Name.
10. Click on the drop-down next to Permissions and select the appropriate group.
11. Click Save Changes.
Important!
If the staff member has already logged into their account, they will need to log out and log back in to have the updated permissions.