Important!
The following FAQ is for the Legacy Online Bookings system. For information on Which Patients Can Book in the New Online Bookings system please click here.
Existing Patients
All existing Patients can book online unless they have been disabled. As long as they use the same details, the system will recognised them.
Patient's Online Booking Code
To speed up the Online Booking process, Patients can use their Online Booking Code which they received in the confirmation email when booking online for the first time.
It is also possible to manually provide the Online Booking Code by finding it in the Patient's appointment's window or in the Settings section of the Patient Profile.
Disabling Specific Patients
If it is required to prevent specific Patients to book online, untick the Online Booking option in the Settings section of the Patient profile.
New Patients
New Patients can book online by default. Nookal users can block new Patients from booking online by clicking blocked under Online Bookings > Location > Registration settings. New Patients will be required to enter a few more contact details when booking and all this information will be used to create their profile to reduce admin work.