Frequently Asked Questions
- What information is in the Patient Profile?
- How Do Patients Book Online?
- What Should I Do When a Staff Member Leaves?
- Which Patients Can Book Online?
- Can Patients Booking Online See My Diary?
- What Can Patients See when Booking Online?
- Can I Use a Barcode Scanner with Nookal?
- Why do I get Duplicate Patients from Online Bookings?
- How Can I Change Appointment View?
- What Are the Shortcut Keys?
- How to Email a Letter to a Patient?
- Can I Email Multiple Documents at Once?
- How to Email a Letter to Additional Recipients?
- Can I Link a Provider to a Different Claiming Group?
- Using Google Analytics with Online Bookings (Legacy)
- Why Appointment Reminders Were Not Sent or Received?
- Why Do I Receive SMS Error Notifications?
- Why Can't I Find a Patient Profile?
- Why is Xero Daily Takings Sync Not Matching Nookal Banking Report?
- What are Cases?
- Why is a Clinical Note not Showing as Completed?
- Can I Edit a Finalised Clinical Note?
- Can I Move a Clinical Note to a Different Case or Patient?
- Is There a Size Limit for Uploading Documents?
- Which Reports show Amounts Generated and Received per Practitioner?
- Why are Activity and Payments Reports Figures Different?
- What Can Patients See when Booking Online? (Legacy)
- Do Patients Booking Online See My Calendar? (Legacy)
- Which Patients Can Book Online? (Legacy)
- Can Xero Synchronise Specific Locations Only?