It is possible to automatically send a confirmation email or a calendar event for Outlook, Google calendars and Apple calendars to Patients who wish to receive a notification for every booking - added, changed or cancelled.
This email will contain all the booking details and an ICS file the Patient can open or download to easily add to their personal calendar.
Important!
Once the option is enabled, the Patient will receive an email for EVERY change that is made to all their bookings.
Enabling iCal from an Appointment in the Calendar
1. In the Calendar, click on the Patient's Appointment.
2. Tick the iCal option.
3. Click Save.
Any future changes made to bookings for the Patient will send a calendar event invitation.
Enabling iCal from the Patient Profile
1. Head to Patients.
2. Enter the Patient Details and click on their Name.
3. Access the Patient Profile.
4. Expand the Settings section and tick the Subscribe for iCal Updates.
5. Click Save Changes.
Any future changes made to bookings for the Patient will send a calendar event invitation similar to this one.
The content of this email can't be customised.
Disabling iCal
To disable iCal so the Patient stops receiving email for every booking change, simply untick the iCal option in the Profile or on any of the Patient Booking.