The HICAPS Report lists Invoices submitted for automated payment via the HICAPS Digital Claims Integration. It will show you Claim statuses and error responses, including rejected Claims.
What can you use this Report for?
Generate this Report to reconcile submissions sent through the integration and to evaluate recurring issues and error messages to rectify rejected Claims.
Filters and Options
| Filters | Description |
| Date | Date of the last transmission with HICAPS Digital Claims
(Claim submitted, approved or rejected). |
| Statuses | Claim statuses to include in the Report. |
What is displayed in the Report?
- Each Claim with details such as the status and the amount paid when Approved.
| Column | Description |
| Date | Date of the last transmission with HICAPS Digital Claims (Claim submitted, approved or rejected). |
| Program | Name of the Claiming Program (TAC, WorkSafe Victoria, NDIS, or WorkCover Queensland). |
| Invoice | Invoice Number. |
| Client | Client Name. |
| Status | Status of the Claim (Pending, Sent, Completed, Approved, Partially Approved, Cancelled, Rejected, etc). |
| Details | Details of the paid claim, error message or rejection reason. |
| Amount | Amount paid by the Claiming Program. |
Important!
The paid value of WorkCover Queensland claims will not be shown on this report. To receive updates on the claim’s status and payment remittance, please directly contact WorkCover Queensland.
The paid value of NDIS Global Plan Managed claims will not be shown on this report. Contact the Plan Manager directly for updates on NDIS Global Plan Managed claims.