Nookal's Medicare/DVA 2.0 integration allows you to submit Medicare and DVA claims easily and securely. The integration includes multiple new service types for claiming, along with the option to implement the Australian Immunisation Register (AIR) within each client's profile.
The steps below will assist current Nookal clients in transitioning from Medicare/DVA Online Claiming 1.0 to Medicare/DVA 2.0.
Before you start...
Please note that this migration guide is specifically for Nookal clients who are already claiming with Nookal's Medicare/DVA Online Claiming integration.
If you are new to Nookal, please see Setup Guide for Medicare and DVA Claiming 2.0
Please note:
1. After migrating, no further claim status or invoice updates will be applied to claims in Nookal made via Medicare 1.0 (on the old Minor ID) so please make sure that all claims are completed prior to migrating to Medicare 2.0.
2. The Medicare Report will show the history of all past Medicare 1.0 claims as well as all Medicare 2.0 claims.
3. There will be a period of time between migrating to Medicare 2.0 and being able to submit claims. This will depend on how long it takes Medicare to approve paperwork for the new Minor ID.
1. The Account Owner must email Nookal Support (support@nookal.com) to request access to the Medicare/DVA 2.0 integration.
2. After you have received confirmation from Nookal Support that access to Medicare 2.0 has been granted, navigate to Setup > Connections > Integrations > Medicare/DVA > Configure.
3. Click Migrate Minor ID under each Claiming Group to generate a new Minor ID.
4. Click Migrate to confirm this action.
5. A new Minor ID starting with the letters DJS will be created, and your providers will now be attached to the new Minor ID.
6. Update your Claiming Settings if required.
7. You will then need to contact Medicare/DVA eBusiness on 1800 700 199 for the online claiming/banking form(s) relevant to your business.
Important!
Setting up a new online claiming integration? Ask your Medicare representative: "I would like to set up Online Claiming for my business. We use software that submits claims via a centralised site certificate - I do not require a PKI Certificate. I need to set up banking details and also add my provider number(s) to a new Location ID. What forms do I need to complete?" Generally, they will provide you with two forms:
Online Claiming Banking Details - to connect your bank account details to the Location ID (Minor ID).
Online Claiming Provider Agreement - to connect your provider number(s) to the Location ID (Minor ID).
These forms may not suit your situation, so it's best to confirm with the Medicare representative.
8. Fill in the Medicare Online Claiming paperwork; make sure to include the Minor ID/Location ID to the Medicare Forms before submitting it to be processed by Medicare.
Important!
When completing the Online Claiming Provider Agreement you MUST complete the Registration Authority (RA) Number field, as failing to do this will cause issues with claiming.
9. Login to PRODA and set up your B2B Device.
10. Once approved by Medicare, you are ready to start submitting Medicare/DVA Online Claims.