Communicate with other Users in your Nookal account with the Chat feature.
With this feature, it is possible to communicate privately with a Staff Member or to send a
message to all the Staff Members enabled for a specific Location.
Before you start...
If the Chat bubble is not displayed, make sure the Chat is enabled in the account. Click here for more help.
1. Click on the Chat bubble in the bottom right-corner to open the Chat window.
2. Navigate through discussions by clicking on the Location or a Staff Member where new messages can be sent and previous messages are displayed. Scroll down or use the Search field to locate a Staff member.
3. Type some text at the bottom of the discussion and hit Enter/Return key on the keyboard (or click SEND).
4. The Staff Members receiving the message will be notified by a pop-up for a few seconds and a red counter on the Chat bubble notifying how many unread messages there are.
5. When opening the Chat window, an orange counter with the number of unread messages will also be displayed next to the Location or Staff member's name.
Hot Tips
See if other Staff Members are logged in by looking at the Status Indicator.
A green circle means they are online and can receive a message instantly.
A pink circle means they are offline and will see any new messages next time they are online.
If a Staff Member has just logged in, a refresh of the page might be required to see updated statuses.
6. To close the Chat, click on the x in the top of the Chat window.