If a Case if duplicated, it is possible to merge the Cases together to combine all the Clinical Notes, Documents and Payers details.
Before you start...
This can't be undone so to use cautiously.
1. Head to the Clients.
2. Enter the Client's Profile by Searching for them and then clicking their Name
3. Click Cases to expand the Case list panel. Then click Merge Cases.
4. Select the Case/s to merge.
5. Select the Case to merge into.
6. Click Merge Cases in the bottom right corner.
7. Type in the confirmation phrase and click Merge.